Frequently Asked Questions

Frequently asked questions about  HR-professional .

If there is anything you wish to know that is not listed below, please contact us.


The web pages do not display properly

What knowledge of employment law or health & safety do I need?

Why is HR-professional not more expensive?

Is your website secure for online payments?

Do you offer technical support?

What format will my documents be saved in?

What are the minimum system requirements to install and run the software?

What guarantees do I have with HR-professional.co.uk?

Am I committed to a long term contract?

Will the fee for updates go up?

What computer experience do I need?
 
check the "compatability" icon at the end of the address bar at the top of your screen.
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None at all.
Answer simple questions, step-by-step, and Document Wizards will manage the rest.

 


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Simple. The economies of scale. Thousands of small businesses subscribing to our services means we can make it affordable for all.There is no need to pay the huge fees and commit to the long-term contracts offered by "Consultants".


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HR-professional.co.uk uses the PayPoint secure payment system.  This complies with the latest bank security standard. No employee at hr-professional has access to any of the financial information provided by you to PayPoint, and you can be confident that your personal details are secure.


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Yes, although technical problems are rare and usually relate to a conflict with your browser or software installed on your PC. Such issue are usually solved in minutes. Clients email the details of the problem to us and a technical adviser will respond on the same day.


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Documents produced using hr-professional.co.uk software are in PDF format. Document security is assured as they can only be edited using the software Wizards.


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This software is designed to run on desktop PCs only.

Minimum System Requirements:
CPU: Pentium 2 or equivalent
RAM: 256MB or more
HDD:100MB or more
Windows XP or later
Internet Explorer 6.0 or later
Sound Card
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Under UK law you have seven days from the date of payment to cancel your order, provided you have not downloaded the software.
The video demonstrations give you a clear understanding of what the software can do, so you can decide if this is right for you before you commit to a purchase.


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No. you purchase the software outright.
You have free updating for one year from the date of purchase.
The software is updated it in line with legislation in April and October each year.
You can decide if you want to purchase updated software after your one-year free updating has ended.


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We have no plans to increase fees.
 However, there can be no guarantees and we might be forced to raise the annual fee by circumstances outside our control. You can be sure we will always keep the purchase price of HR-professional competitive.


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Almost none at all.  If you can use Microsoft Word, you can use hr-professional.co.uk. Our clever Document Wizards do the thinking for you.


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