Yes! You can fill in and print off the Subscription Order form and Bankers Order and post them to us. Monthly payments will then be made directly from your bank to ours.

HR-professional uses the latest secure payment methods provided by our payment providers and our bankers. Subscribers can be confident that their personal details are well-protected.

Yes. email your question to us and a technical adviser will respond within 24 hours (usually same day).

The 24-hour advice line is staffed by qualified solicitors. Their advice is also underpinned by our legal expense insurance cover so you can be confident that you are getting the best advice possible.

Documents produced using HR-professional software are in PDF format. Document security is assured as they can only be edited using the software Wizards.

Yes, we will supply the software on CD-ROM if requested, but there is a small charge to cover admnistration costs.

No, they are exactly the same.

No. By paying monthly it does not cost you any more and you can feel confident in the knowledge that HR-professional must continue to provide you with a quality service if we are dependent upon your monthly subscriptions continuing.

That's easy.  Download a trial version of one or both CD-ROMs from this web site, or request demo CD's to be sent to you. 

You can view everything that will be available to you on the full versions of the CD-ROMs. Scroll through the massive range of documents, forms, and letters. Try the Demonstration Wizard, see how easy it is for you to produce professional documents and manuals for your Organisation. Then think of the peace of mind that comes from knowing that you need never be out of date or get it wrong when dealing with employment matters.

Apart from your statutory rights under UK law, under which you have seven days from the date of payment to cancel your agreement. Should any HR-professional software fail to deliver the product specified, or not perform to specification in any way, it will be replaced, free of charge, without question. Subscribers also have the peace of mind that comes with the guaranteed advice available from the 24-hour telephone help line and the cover provided exclusively to HR-professional by DAS, Europe's leading legal expenses insurer.

Yes. HR-professional Health & Safety and Employment Law can be provided on two CD-ROMs and can be run on a computer without internet access.

You will be sent an updated CD-Rom whenever any changes are made.

All we ask is that you subscribe to HR-professional for at least 12 months. You can unsubscribe by giving us notice. Your subscription covers not only the CD-ROM itself but, most importantly:-

• The updating of your documents, procedures, systems, every time the law changes.
• A FREE telephone helpline for 24 hours every day.
• An indemnity insurance to cover your legal fees if things go wrong.

We have no plans to increase fees. However, if we are forced to raise the monthly fee by circumstances outside our control you will be given 3 months notice of any proposed increase, and you will have the right to cancel our agreement if you wish.

Almost none at all.  If you can use Microsoft Word, you can use HR-professional. Our clever, easy-to-follow, Document Wizards do the thinking for you.

Under our indemnity terms, you must seek, and follow, advice from the 24/7 helpline before dismissal (including redundancy) of any employee. We will ensure you get it right. Obviously you cannot do this if an employee resigns and takes you to a Tribunal just to 'try it on' and see what they can get (it costs them nothing). And you can't do much about it if an employee does something that results in an accident and then the Health and Safety Executive seek to prosecute you or an employee. In either case, legal costs can be horrendous - even if you win.

The HR-professional legal expense insurance is designed to offer peace of mind, covering the costs of defending Emloyment Tribunals (including unfair dismissal awards) and also your legal costs to defend criminal charges (Health and Safety is Criminal Law) under the terms of the policy.

Please bear in mind, though, that the whole point of the HR-professional service is that we assist you to avoid such problems in the first place - and we are very successful at doing just that. Employers who are seen to be acting within the law are less likely to have problems.